Category: NDIS

Plain-English guides to the National Disability Insurance Scheme: how funding works, what your plan covers and how to find the right supports.

Oct 04
Where to Find a List of NDIS Providers in Australia, and How to Read One

If you are looking for a list of NDIS providers, the short answer is that no single list covers everyone. The official register records registered providers, the main NDIS search tool shows registered providers only, and unregistered providers are not held on any central record. This guide shows where each list lives, what it can […]

Sep 22
NDIS Complaints and Where Each Kind of Problem Should Go

NDIS complaints do not all go to the same place. A problem with a provider or support worker goes to one body, a decision about your plan goes through another process, and a complaint about how the National Disability Insurance Agency (NDIA) treated you goes somewhere else again. This guide helps you work out where […]

Sep 02
When to Ask for an NDIS Plan Reassessment and What Evidence Helps

An NDIS plan reassessment is how you get a new plan when your support needs have changed in a significant, ongoing way. Many people still call it an NDIS plan review. This guide explains when a reassessment fits, how it differs from a plan variation, who can ask, and what evidence the National Disability Insurance […]

Aug 10
What a Behaviour Support Plan Is and How It Works Under the NDIS

A behaviour support plan is a written plan for supporting a person with disability, built around their quality of life, their rights and the safety of everyone involved. Schools and aged care use the term too, but this guide covers the meaning under the National Disability Insurance Scheme (NDIS), where the plans follow rules set […]

Jul 14
SIL vs SDA vs ILO and Which NDIS Living Support Fits You

SIL vs SDA is one of the most common points of confusion in a National Disability Insurance Scheme (NDIS) plan, and Individualised Living Options (ILO) add a third name to the mix. The three are funded separately and do different jobs. This guide explains each one, sets them side by side, and covers what none […]

Jun 10
How NDIS Transport Funding Works and What It Can Pay For

NDIS transport funding helps you get to and from the places in your life: work, study, day programs and community activities. It sits in its own part of your plan, it is paid in a different way from most supports, and the amount depends on how much you travel for work, study or activities. Here […]

May 12
How to Ask for an NDIS Internal Review When You Disagree With a Decision

An NDIS internal review is how you ask the National Disability Insurance Agency (NDIA) to look again at a decision you disagree with. It might be a decision that you are not eligible, or one about the supports in your plan. You have the right to ask, and the process is set out in NDIS […]

Apr 30
What Happens With NDIS and Aged Care When You Turn 65

The rules on NDIS and aged care at 65 are simpler than most people expect. The age limit applies on the day you apply to the National Disability Insurance Scheme (NDIS), not on your birthday. So if you are already a participant, turning 65 does not end your plan. If you are 65 or older […]

Mar 05
What Is a Support Coordinator and Do You Need One in Your Plan

What is a support coordinator? Under the National Disability Insurance Scheme (NDIS), it is the person who helps you turn your plan into actual supports. They help you understand what your plan funds, find providers, set up agreements and sort out problems when something stops working. This guide explains what a support coordinator does, the […]

Feb 17
What an NDIS Local Area Coordinator Can and Cannot Do for You

An NDIS local area coordinator is often the first person you meet when you deal with the National Disability Insurance Scheme (NDIS). They can help you apply, explain how your plan works and point you to services in your community. They also have clear limits, and knowing where those limits sit saves a lot of […]